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Equipment repair registration
- To register equipment for repair in Service Center begin with completing the following Service Form.
- The recommended method of reporting equipment for repair is to request assistance at the point of sale in which the equipment was purchased.
- If the equipment cannot be registered for repair through the point of sale, it can be done by contacting Service Center directly.
- It is recommended to deliver the equipment for repair in its original shipping packaging.
If there is no shipping packaging, the risk of damage during transport is borne by the claimant. - Upon prior contact with the Service Center or Authorized Point of Sale, the product to be repaired can be collected from you free of charge by a courier company. Should you have any questions related to the complaint procedure or shipment, please contact the hotline 22 331 55 33.
- Products intended for post-warranty repair are delivered by the Customer at his own cost.
- Shipments addressed directly to the Service Center should be sent or delivered to the following address: SERVICEU, 02-873 Warszawa, ul. Kurantów 34.
Note! Before sending the product, please make sure that a copy of the proof of purchase has been enclosed to the equipment. Enclosing the original warranty card is also recommended.
ADDRESS OF THE SERVICE CENTER
SERVICEU
02-873 Warszawa
ul. Kurantów 34
tel. 22 331 55 33
e-mail: service@serviceu.eu
© Focal Naim Consumer Electronics 2024